Pokémon Go Play With Buddy Not Working

How to fix Pokemon Go problems

Glitches worse than MissingNo

*Update: According to DownDetector , Pokemon Go servers in the US, U.k., and Australia are down. Niantic hasn't said anything on the company's Twitter account, merely TechRadar has reached out to the company for annotate.*

Pokémon Go continues to exist a huge hit, with millions of people around the world playing the augmented reality mobile game, withal, it hasn't been all manifestly sailing, with many Pokémon Get players experiencing problems while trying to take hold of Pokémon.

If yous've encountered a problem while playing Pokémon Go, read on to find out how to fix the most common complaints. If we don't currently take a solution to your Pokémon Become problem, and so let us know in the comments below and we'll get you back out in that location, communicable 'em all, in no time.

Oasis't played it even so? Here'southward how to download and play Pokémon Go right at present

My progress in Pokémon Become has been reset

Niantic, Inc, the company that developed Pokémon Go, has released a contempo update, and many players are commenting that their progress has been lost.

Reports are coming in that players accept loaded upwardly Pokémon Go merely to find their level has been reset to level 1, and that all their captured Pokémon accept disappeared.

If you find that your Pokémon Go level and progress has been reset since the 0.31.0 update, then endeavour logging out of the app, and so logging back in.

If that doesn't help, brand sure y'all're logged out of your Google account (on both Android and iOS devices), and so log in to Pokémon Get again using a different accost.

This should bring dorsum your level, Pokémon and items that you've bought. If not, agree tight equally it seems to be a widespread trouble, so Niantic, Inc should be looking into an official solution.

I can't connect to the Pokémon Go server

The virtually common problem with Pokémon Go is the server going downwards, which means well-nigh people can't play.

This is due to the sheer popularity of Pokémon Get, and when a huge number of players connect all over the world, the Pokémon Go servers can struggle and fail.

Because this is a server issue, at that place's nothing Pokémon Go players can practise on their end, merely you lot tin check the Pokémon Go server status folio, which will permit y'all know how the servers are performing.

This is a new server condition page that makes information technology piece of cake to run across which servers are up, and how reliable they have been over the past hour and day. You lot tin also get notifications to tell you when the servers are online, though this feature is still being ironed out.

Pokémon Go shows a spinning Pokéball

If you run into a spinning symbol of a Pokéball in the meridian-left corner of the Pokémon Go app, then information technology means your device is attempting to reach the Pokémon Go servers.

This icon should disappear later on a curt while, but if it doesn't, caput over to the Pokémon Go server status page (described in the step higher up) to come across if the servers are working properly.

Pokémon Go displays "GPS bespeak not institute"

Pokémon Go tracks your movement via GPS, then the app needs to have a connection to the GPS features in your smartphone so that information technology knows where you are.

Pokémon Go may sometimes briefly evidence a "GPS signal not found" message, before it makes that connexion. Even so, if that message stays on then you'll want to make sure that your location settings on your phone are turned on.

On Android devices, you can quickly swipe down from the meridian of your phone twice to access the quick settings menu. Here you should see an icon with 'Location' underneath it. Make sure it's highlighted – if it's greyed out and has a line through it, that means your location settings are turned off.

You can also turn on location settings by opening upward the Settings app, tap on 'Location' and make sure the toggle is set to 'On' and the mode is 'High accuracy'.

Y'all could too endeavour an app such as GPS Booster, which helps increase GPS efficiency on Android devices.

How to ready whatsoever Android problem

On Apple tree devices, open up Settings, tap on 'Privacy' and so 'Location Services' and make sure that toggle is switched to greenish.

How to troubleshoot an iPhone

Pokémon Go won't open

If you can't open the Pokémon Become app at all and then endeavour restarting your device and trying again. If it still doesn't work, then at that place may be server issues – you can check out the Server status page mentioned above to see if that is the cause.

If the servers are fine and you still tin't open Pokémon Go, open up the app store on your phone and search for Pokémon Get. See if at that place is an selection to update the app. If that still doesn't assistance you may need to uninstall and reinstall Pokémon Go. Your data should exist saved to the deject, and so when you relaunch Pokémon Become sign in and your progress should be saved.

I can't play Pokémon Keep my rooted or jailbroken smartphone

If you've rooted your Android device, or jailbroken your iPhone, then you may find that Pokémon Go no longer works on your device.

This is considering a new update from Niantic, the company behind Pokémon Go, prevents the game from existence played on those devices.

Instead you'll get a message saying "This device, OS, or software is not compatible with Pokemon Go". If yous get this message, the just workaround is to either downgrade Pokémon Become to an earlier version that still lets you lot play on rooted or jailbroken devices, or to reinstall your Os without rooting or jailbreaking information technology.

Sadly that ways that any new features or advantages that you get from jailbreaking or rooting your smartphone will be lost. For Pokémon Get addicts, this may be a price worth paying.

Pokémon don't appear well-nigh me

The aim of Pokémon Go is to go out and find wild Pokémon, but a mutual Pokémon Go problem are Pokémon not appearing where you are.

It'due south a frustrating problem, and it may exist due to the fact that Pokémon Go uses Google Traffic data to approximate population and traffic density. The more people in an expanse, the more Pokémon will appear. If you're not seeing a lot of Pokémon while playing Pokémon Go, and so you may need to get to a busier expanse, such as a city.

This won't always exist convenient for people, and then if yous can't get to a more than populated area, you tin attract Pokémon by using Incense, which will make more Pokémon appear around y'all.

Pokémon can besides be establish virtually PokéStops, using Lures.

Lure Modules and Incense don't work

If Lure Modules or Incense don't work and showtime attracting Pokémon a trick has been institute that could fix this Pokémon Go problem.

To fix it, try switching your smartphone'south time to the network time. This is the time that your mobile network sets, and it seems to be helping people gear up their Lure and Incense problems.

Items I buy in Pokémon Go disappear

While playing Pokémon Get you earn PokéCoins, the in-game currency that you tin spend on premium items. You can likewise use real-world currency to purchase PokéCoins, which makes it very frustrating when you sometimes detect that items and PokéCoins that you've bought have disappeared.

If that happens, sign out of your business relationship in Pokémon Get past tapping on the Pokéball icon at the bottom of the screen, then the Settings icon (which looks like a cog) and select 'Sign Out'.

Close the Pokémon Go app, then reload it and sign back in. The missing items or PokéCoins should now be nowadays. If they aren't you'll need to restart your telephone.

I go the "you already ain this particular" error message

If you lot are in the middle of ownership PokéCoins and Pokémon Become loses internet connectivity, yous may get an error message that says "Y'all already own this particular" when you try to go on with the purchase.

Luckily, this is an piece of cake problem to solve - just power off and restart your device, and you'll exist able to buy them without problem when Pokémon Get loads upward.

My Pokémon trainer won't move

When yous walk about your Pokémon trainer should movement effectually the Pokémon Become map too, all the same sometimes you lot may find that they are 'stuck', and simply walk on the spot.

If your Pokémon trainer doesn't movement – and you can't open up up any menus – that ways Pokémon Go has probably crashed, and you'll need to restart the app.

To restart Pokémon Go on Android tap the Recent apps icon at the bottom-right of the screen – this is represented as a square icon. Scroll through your apps to find Pokémon Go, and so either tap the 'Ten' icon next to its name, or swipe your finger to the right.

On Apple devices, double press the Home push, observe Pokémon Become and swipe up.

You can so reopen Pokémon Get and the trouble should be stock-still.

Pokémon Go freezes when I attempt to catch a Pokémon

There's little more frustrating and then trying to catch a Pokémon you've been subsequently for a long fourth dimension, simply for the Pokémon Become app to freeze and crash. Information technology can also happen when you're in the eye of a boxing.

If the app becomes unresponsive, and y'all can't open up any menus or the Pokéball you've thrown stops spinning, then kickoff see if you tin can go it to work again by turning your data connection off and on over again.You can do this past switching on Aeroplane mode on.

If that doesn't work, you'll need to restart Pokémon Go. Make certain the app is closed completely, and then turn on Airplane manner on your device to switch off the net connection.

Now restart the app, and await until y'all see a message that says there'south no internet connexion.

Now switch off airplane mode and your internet and WiFi connection will plow dorsum on. When the Pokémon Go app loads up you should see the Pokémon you lot were trying to take hold of safely stored in your Poké bag.

Pokémon Go performs slowly and crashes a lot

If Pokémon Go continues to crash while yous play it, or it feels wearisome and laggy when it does run, then make sure you have the latest version of the app installed.

On both iPhone and Android devices open upwardly the app store you downloaded it from, search for Pokémon Go, and if at that place's an update waiting you should come across a button to 'Update'.

Keeping Pokémon Go updated ways you'll avert annoying bugs and crashes equally the developers of the app continually improve the game.

A recent update (version one.0.3) improves load times and increases transfer speeds, which makes Pokémon Go perform much faster. Information technology has likewise addressed a number of bugs and crashes, so if y'all're having problems, make certain you update Pokémon Go get-go.

Pokémon Go won't piece of work on my phone

Pokémon Go works on a wide range of Android and iPhone devices, only if you have an older device, you might find it does not work.

If you have an iPhone you need an iPhone five or newer, with iOS 8 or above installed.

If you want to play Pokémon Go on an Android device you need Android 4.4 KitKat or newer installed, and a brandish resolution of 1280 10 720 or higher.

If your device doesn't match those minimum specifications, and so yous won't exist able to play Pokémon Go. If you lot really want to play it, then you'll need to buy a new telephone. To help you choose, check out our best phone guide.

Pokémon Go is a graphically intensive game that uses both your information connection and GPS – a potent combination for draining the battery of your smartphone while you play information technology.

To brand sure your battery doesn't completely drain while playing Pokémon Go, check out our guide to how to save the battery life of your phone when playing Pokemon Go.

We besides compare some of the virtually pop smartphones in the world to encounter which ane has the best battery life while playing Pokémon Go. If you lot're because upgrading your phone for a amend Pokémon Become experience, make certain you lot check out our video below.

Pokémon Become Plus doesn't work

If yous've got a Pokémon Become Plus habiliment that'south already paired to some other device, and so you lot may have issues getting it to work on your new smartphone.

To fix this you need to unpair the Pokémon Go Plus from the existing device. To do this press the office push button on the Pokémon Get Plus and a blueish lite will flash. Wait until the light on the Pokémon Become Plus has stopped blinking, and so press and hold the function button for five seconds. The light should now turn solid bluish. Release the push, then while the light is nevertheless blue printing and hold the part push button for another 5 sections. The Pokémon Go Plus will now vibrate to allow you know that it has been unpaired from the device.

Is Pokémon Go working for you now? Then check out our Pokemon Get tips and tricks guide

Senior Computing editor

Matt (Twitter) is TechRadar's Senior Computing editor. Having written for a number of publications such equally PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate most, especially computing and PC gaming. If you're encountering a problem or need some advice with your PC or Mac, drop him a line on Twitter.